Letters Home

All communication from school to home is carried out using Arbor.

You can download the Parent App via Google Play or the Apple App Store.

The Arbor Parent Portal and accompanying app will be where all home/school communications are shared. It’s really important that all parents have access to the Parent Portal, via a web browser or the app, to ensure that they do not miss any important information from school.

With the Arbor Parent Portal and accompanying app, you will be able to do the following:

• View your child’s timetable
• View positive and negative behaviours
• Keep a track of your child’s attendance
• View and keep track of the homework your child has been set
• View your child’s school reports
• Communicate with school via the portal or via the app, using in app messages

Parent Portal (via web browser)
To create your account, you just need to set a password. Your username is the email address we've sent this email to:

· Go to https://login.arbor.sc
· Enter your email address
· Click ‘Forgot your password?’ to finish setting up your account.

Parent App
We strongly recommend that you download the Arbor app as you will receive alerts when a message has been sent to you, compared to when you receive an email.

Search for ‘Arbor Parent’ in your app store to download the app to your device.

First Time Logging In
Click the link below to read information regarding logging in for the first time, as well as an overview on the features you will find on the Parent Portal.

First time logging in guide
Introductory Leaflet
Being a guardian for multiple children- switching students

If you have any issues logging in, please read through the following troubleshooting guide BEFORE contacting school, as many of the issues are solved by following the steps in this guide.
Log in issues – troubleshooting guide

If you do have any issues logging in, please contact Mrs Pickering pickeringn@tmhs.rklt.co.uk providing us with the following information:

• Student Name and Year group
• Your name and email address
• The issue you are experiencing